From the blog

Notes from the
support desk.

Practical advice and lessons learned from keeping small business technology running.

Guides

Why Your Backups Might Not Actually Work

Most failed recoveries trace back to a backup that was never tested. Here’s how to check yours.

Jan 28, 2026 · by The Support Team

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Security

What a Real Phishing Email Looks Like in 2026

Attackers have gotten better. A walkthrough of the tactics we’re seeing most often right now.

Jan 21, 2026 · by Maria Chen

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Cloud

Moving to the Cloud Without the Headache

A realistic timeline and checklist for migrating email and files without losing a day of productivity.

Jan 14, 2026 · by David Osei

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Guides

How Often Should You Actually Update Software?

The real answer, and why 'whenever it prompts you' isn’t quite right.

Jan 7, 2026 · by The Support Team

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Security

Two-Factor Authentication, Explained Simply

What it protects against, what it doesn’t, and how to roll it out without frustrating your team.

Dec 30, 2025 · by Priya Nair

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Case Study

How We Caught a Failing Server Before It Failed

A look at how proactive monitoring flagged a dying drive weeks before it would have taken down a client’s site.

Dec 18, 2025 · by The Support Team

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