Guides & resources

Practical guides,
not jargon.

Straightforward advice on keeping your systems safe, backed up, and running.

Guide

Backup checklist for small teams

What to back up, how often, and how to actually test that a restore will work.

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Security

Spotting a phishing email

The warning signs that separate a real invoice from a scam — with real examples.

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Playbook

What to do during an outage

A simple checklist for the first ten minutes after something goes down.

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Guide

Switching IT providers without downtime

A migration plan that keeps your team working while we take over support.

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Explainer

Understanding your support plan

What’s covered, what isn’t, and how response times actually work.

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Case study

Case study: Vestry Retail

How proactive monitoring caught a failing server before it took down checkout.

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