Support plans

Flat-rate support.
No surprise invoices.

One monthly fee covers your whole team. No per-ticket charges, no hourly surprises.

Essentials

For small offices getting started.

$99/mo

Per team, up to 10 devices

Email & chat support

Business-hours response

Basic monitoring

Monthly backup checks

Get started

Most popular

Complete

For teams that can’t afford downtime.

$249/mo

Per team, up to 25 devices

Phone, email & chat support

Round-the-clock response

Proactive monitoring & alerts

Weekly backup testing

Security & patch management

Dedicated engineer

Start today

Enterprise

Custom coverage for larger organizations.

Custom

Scoped to your organization

On-site visits available

Named account manager

Custom SLA

Compliance support

Unlimited devices

Contact sales

All plans include

No long-term contracts

Remote support included

Client portal access

Free onboarding

Not sure which plan fits?

Tell us your team size and setup — we’ll recommend the right coverage.